Policies & Shipping We want you to shop our website with the peace of mind that you are getting the best price possible. That's why we do everything in our power to make sure that our prices are the lowest that you will find. If you've seen a lower advertised pr
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130% Price Match Guarantee

price match guarantee

We want you to shop our website with the peace of mind that you are getting the best price possible. That's why we do everything in our power to make sure that our prices are the lowest that you will find. If you've seen a lower advertised price, let us know, and we'll gladly beat their price by 30% of the difference. As an added bonus, if you see a lower advertised price within 10 days after your purchase we'll issue a refund equaling 130% of the difference. When calculating a price match, items that we have shipped to you 'freight free' cannot be compared to companies charging a separate freight or shipping charge. Special order items are excluded from our price match policy as well as pond liner. If the competitor is advertising a lower price but then adding a handling fee during checkout we will apply our price match policy as equitably as possible.

Our policy applies to advertised prices of in stock items that are exactly the same and excludes live fish, perishable items and items that are less than $25.00 each. In order to take advantage of our Price Match Plus Policy, you must email our office either before the sale or within ten (10) days of your purchase. Supply us with the advertised information, we will confirm the price and make the proper price adjustment.

Advertised price - Any printed or electronically broadcast price that is verifiable and made available to the general public. Promotions do not qualify, this includes, but is not limited to, rebates and free-with-purchase offers.

Store - Refers to a licensed brick and mortar store or E-Commerce store located in the Continental USA, as long as the lower price is advertised. We do not price match auction sites.

Same Item - Exactly the same model (not an outdated model), in the same new condition, in a box with applicable manufacturer's warranty available.

In Stock - Available for sale that day, shipped that day.

Auction Sites - We do not Price Match auction sites or those affiliated with such sites.

Live Fish - We do not Price Match Live Fish.

Price Match Request Form

Our Price Match Policy Can Not Be Combined With Any Other Offers. Price match prices are net prices, no further discounts or loyalty points apply.

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